International Marine Products — SMS messaging program

This page describes how International Marine Products collects consent to send text messages, and is published so it can be reviewed without an account.

Who sends these messages, and who receives them

Text messages on this program are sent by International Marine Products to its own existing business customers — people who have placed or are placing an order with us, and who gave us permission to text the mobile number on their account. We do not buy, rent, or otherwise obtain phone numbers from third parties, and we do not share our customers' numbers with any other business.

What we send

Order confirmations and receipts
Delivery and pickup status updates
Order-approval requests you confirm before we fulfill them
One-to-one replies from our customer service team

We do not send marketing or promotional text messages on this program. Message frequency varies and depends on your own order activity. Message and data rates may apply. Reply STOP at any time to unsubscribe, or HELP for help.

How to opt out or get help

Reply STOP to any message to stop all further messages. We also honor STOPALL, END, QUIT, CANCEL, and UNSUBSCRIBE. Reply HELP or INFO for help. You can also reach us at ordersf@intmarine.com or 510-929-2424.

Your consent to receive text messages is never required to place an order or to use our store.

How consent is collected — web form

When a customer creates an account on our online store, they enter their mobile number and may then tick the consent box below. The box is unchecked by default, is a separate control from accepting our Terms of Service, and is not required to create an account or place an order.

This is the live control as it appears on our signup form, rendered here for review. It is inert on this page and submits nothing.

How consent is collected — verbal

A International Marine Products sales representative may also ask for consent by phone or in person. This is the exact script they read, word for word. Only an explicit spoken “yes” is accepted; if the customer declines, no consent is recorded and no messages are sent.

Before we wrap up, can I send you text messages from International Marine Products about your orders - confirmations, delivery updates, and replies from our team? Message frequency varies. Message and data rates may apply. You can reply STOP at any time to opt out, and HELP for help. Our Terms are at https://intmarine.freshline.site/terms-of-service and our Privacy Policy is at https://intmarine.freshline.site/privacy-policy. Is [customer mobile number] the best mobile number for those texts? If you agree, please say YES to confirm you are opting in to receive text messages from International Marine Products.

When the customer agrees, the representative records the consent against that customer's record, together with their own name, the date and time, and the version of the script they read.

A note on “YES”

We use YES only to confirm a pending order that we have already sent to a customer who is already opted in. It is not a consent keyword, and there is no way to start receiving messages from us by texting a keyword.

Terms and privacy

We do not sell, rent, or share mobile phone numbers, or any SMS/text-message opt-in data, with third parties or affiliates for marketing or promotional purposes.